Conditions d’utilisation

These Terms of Service govern access to and use of pasimaxx.shop, including purchases made through the website.

By accessing the website or purchasing products through pasimaxx.shop, you agree to these Terms to the extent permitted by applicable law.

Nothing in these Terms excludes or restricts mandatory consumer rights.

1. Scope

These Terms apply to:

  • Visitors to pasimaxx.shop;
  • Customers purchasing products;
  • Users submitting information through the website; and
  • Other persons interacting with the store.

Additional policies, including our Privacy Policy, Return and Refund Policy, and Shipping Policy, form part of the terms applicable to use of our services where relevant.

2. Eligibility

You must have the legal capacity required under applicable law to enter into the relevant transaction.

If you are acting on behalf of a business or other organisation, you represent that you have appropriate authority to act for it.

3. Products

We aim to describe products accurately.

Product photographs, colours, measurements, sizing, materials, specifications, and other information are provided to assist customers in making purchasing decisions.

Minor variations may occur where reasonably attributable to manufacturing processes, display settings, lighting, photography, or other technical factors.

Such variations do not affect any statutory rights relating to products that are legally non-conforming.

4. Product Availability

Products are offered subject to availability.

Placing an order does not guarantee that a product will remain available until the order is accepted and processed.

If a product becomes unavailable after an order is placed, we may cancel the affected item and issue any refund legally due.

5. Prices

Prices are displayed on the website in the currency shown during browsing and checkout.

Any taxes required to be included in the displayed price will be handled in accordance with applicable legal requirements.

The final amount payable will be displayed during checkout before the order is submitted.

We may correct obvious pricing, description, or technical errors, subject to applicable consumer law.

6. Orders

When placing an order, you must provide accurate and complete information.

You are responsible for checking:

  • Products;
  • Quantities;
  • Variants;
  • Sizes;
  • Colours;
  • Delivery information; and
  • Payment information

before submitting the order.

We may refuse or cancel an order where reasonably necessary because of:

  • Product unavailability;
  • An obvious pricing or technical error;
  • Suspected fraud;
  • Payment failure;
  • Security concerns;
  • Legal restrictions; or
  • Other legitimate reasons permitted by law.

Where payment has already been collected for a cancelled order, any required refund will be processed.

7. Payment

Payment must be completed using a payment method offered during checkout.

Payment services may be provided by Shopify or independent payment providers.

The customer is responsible for ensuring that the payment method is valid and authorised.

8. Shipping

All orders are eligible for free standard shipping under our standard shipping terms.

Our estimated standard delivery period is 15–20 days.

Additional details are provided in our Shipping Policy.

French consumer rules require online sellers to communicate a delivery date or delivery period and provide consumers with remedies where qualifying delivery obligations are not met.

9. Transfer of Risk

For consumer transactions where applicable, the risk of loss or damage generally remains with the seller until the consumer or a person designated by the consumer physically takes possession of the goods, subject to exceptions provided by applicable law.

10. Right of Withdrawal

Eligible consumers may exercise a 14-day statutory right of withdrawal for qualifying distance purchases.

The period generally begins when the consumer or a designated third party receives the goods, subject to rules for split deliveries and applicable exceptions.

Detailed procedures are contained in our Return and Refund Policy.

11. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Where mandatory consumer law provides greater rights than this policy, the mandatory legal rights prevail.

12. Legal Guarantee of Conformity

Consumers may have statutory rights if goods are defective or do not conform to the sales contract.

For qualifying consumer sales in France, the applicable statutory legal guarantee of conformity may provide protection for two years following delivery, subject to the conditions imposed by law.

These rights are independent of our commercial return procedures.

13. Intellectual Property

The website and its content, including text, graphics, layout, designs, logos, photographs, icons, software elements, and other material, may be protected by intellectual-property laws.

Except where legally permitted, you may not reproduce, distribute, modify, publish, sell, license, commercially exploit, or create derivative works from protected website content without appropriate permission.

14. Acceptable Use

You must not use pasimaxx.shop:

  • For unlawful activity;
  • To commit fraud;
  • To distribute malicious software;
  • To interfere with website security;
  • To gain unauthorised access to systems;
  • To scrape or harvest information unlawfully;
  • To impersonate another person;
  • To violate intellectual-property rights; or
  • To interfere unreasonably with other users.

We may restrict access where reasonably necessary to protect the website, customers, or our legal interests.

15. Reviews and Customer Content

If we allow customers to submit reviews, comments, photographs, or other content, the customer must have the right to provide that material.

Content must not be unlawful, defamatory, misleading, fraudulent, abusive, or infringing.

We may moderate or remove content where permitted by law and reasonably necessary.

16. Third-Party Services

The website may rely on or link to third-party services, including payment services, logistics services, social platforms, and other websites.

Independent third parties may apply their own terms and privacy policies.

We are not responsible for independently operated third-party services except to the extent responsibility cannot legally be excluded.

17. Personal Information

Personal information is processed in accordance with our Privacy Policy and applicable data-protection law.

18. Accuracy of Website Information

We aim to maintain accurate website information but cannot guarantee that every non-essential element will always be free of typographical, technical, or administrative errors.

We may correct errors when discovered.

This provision does not reduce the customer's rights concerning contractual product characteristics, pricing obligations, or mandatory pre-contractual information.

19. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer rights and other liabilities for which exclusion is prohibited.

To the extent legally permitted, we are not responsible for losses resulting solely from circumstances outside our reasonable control where applicable law permits such limitation.

20. Force Majeure

Performance may be affected by events outside reasonable control, including natural disasters, severe transportation disruption, government actions, widespread network failures, industrial disruption, or similar extraordinary events.

Any application of this provision remains subject to mandatory consumer-protection law.

21. Fraud and Security

We may use reasonable anti-fraud and security procedures.

Orders may be reviewed or temporarily delayed where reasonable verification is necessary.

We will not use fraud-prevention procedures to remove statutory consumer protections.

22. Changes to Services

We may update, modify, suspend, or discontinue parts of the website where reasonably necessary.

Any change affecting an already concluded consumer contract will remain subject to applicable contractual and consumer-protection requirements.

23. Governing Law

These Terms are governed by applicable French law to the extent permitted.

If you are a consumer residing in another European Union or European Economic Area country, this governing-law provision does not deprive you of mandatory protections that apply to you under applicable consumer law.

24. Dispute Resolution

If you have a complaint concerning an order, please contact us first at:

info@pasimaxx.shop

We will make reasonable efforts to review and resolve the issue.

Nothing in these Terms prevents an eligible consumer from using a competent consumer mediation procedure, alternative dispute-resolution process, or court where available under applicable mandatory law.

French consumer terms are expected to address dispute settlement and the possibility of recourse to an appropriate consumer mediator.

25. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, while the remainder of the Terms will continue to apply where legally possible.

26. No Waiver

A delay or failure to enforce a contractual right does not necessarily constitute a permanent waiver of that right.

27. Changes to These Terms

We may update these Terms to reflect changes in our services, business practices, or applicable requirements.

The version applicable to a particular purchase will be determined in accordance with applicable contract and consumer law.

28. Contact

Questions concerning these Terms may be sent to:

pasimaxx.shop
Email: info@pasimaxx.shop