Politique de confidentialité

This Privacy Policy explains how pasimaxx.shop collects, uses, shares, stores, and otherwise processes personal information when you visit our website, make a purchase, communicate with us, or otherwise use our services.

We recognise the importance of protecting personal information and aim to process personal data in accordance with applicable privacy and data-protection requirements, including the General Data Protection Regulation where applicable.

The GDPR requires organisations to provide transparent information regarding matters including processing purposes, legal bases, recipients, retention periods, data-subject rights, and complaint rights.

1. Contact Point for Privacy Matters

For privacy questions and requests relating to personal information processed in connection with pasimaxx.shop, contact:

Email: info@pasimaxx.shop

2. Personal Information We May Collect

Depending on how you interact with pasimaxx.shop, we may collect information including:

Identity Information

This may include your name and other information needed to identify you in connection with an order or customer request.

Contact Information

This may include:

• Email address;
• Telephone number where provided;
• Billing address;
• Shipping address; and
• Other contact information voluntarily provided to us.

Order and Transaction Information

This may include:

• Products purchased;
• Order number;
• Order date;
• Order value;
• Discounts;
• Shipping information;
• Return information;
• Refund information; and
• Transaction status.

Payment Information

Payments are processed using payment service providers made available through our checkout.

Depending on the payment method, relevant payment information may be processed directly by Shopify, payment gateways, financial institutions, or other payment providers.

pasimaxx.shop does not necessarily receive or store complete payment-card numbers.

Technical and Device Information

When you use our website, certain technical information may be collected automatically, including:

• Internet Protocol address;
• Browser information;
• Device type;
• Operating system;
• General location information derived from technical data;
• Referring pages;
• Pages visited;
• Date and time of access;
• Cookie identifiers; and
• Website interaction information.

Communications

If you contact us, we may retain information contained in your communications, including customer-service enquiries, return requests, complaints, feedback, and related correspondence.

Marketing Preferences

Where marketing communications are offered, we may record whether you have subscribed, unsubscribed, or otherwise indicated communication preferences.

3. How We Use Personal Information

Personal information may be used to:

• Process and fulfil orders;
• Confirm purchases;
• Arrange shipping and delivery;
• Process payments;
• Detect or prevent fraud;
• Process returns and refunds;
• Provide customer service;
• Communicate about orders;
• Manage customer accounts where available;
• Maintain website functionality;
• Improve website performance;
• Protect our customers and business;
• Comply with legal and regulatory requirements;
• Establish, exercise, or defend legal claims;
• Conduct analytics where permitted;
• Provide marketing communications where permitted; and
• Obtain and manage consent where required.

4. Legal Bases for Processing

Where the GDPR applies, we rely on one or more lawful bases depending on the processing activity.

Performance of a Contract

We process information where necessary to take steps at your request before entering into a contract or to fulfil a purchase contract, including accepting payment, processing an order, arranging shipment, handling returns, and communicating about the transaction.

Legal Obligations

We may process and retain information where necessary to comply with applicable accounting, taxation, consumer-protection, fraud-prevention, regulatory, or other legal obligations.

Legitimate Interests

We may process information when necessary for legitimate business interests, provided those interests are not overridden by your rights and freedoms.

Examples may include website security, fraud prevention, certain analytics, business administration, and defending legal claims.

Consent

Where consent is required, we rely on your consent.

You may withdraw consent at any time, without affecting processing lawfully carried out before the withdrawal.

5. Shopify and Service Providers

pasimaxx.shop uses Shopify technology to operate its e-commerce store.

Personal information may therefore be processed using Shopify systems and may also be shared with service providers that assist us with activities such as:

• E-commerce infrastructure;
• Payment processing;
• Order fulfilment;
• Shipping and delivery;
• Customer support;
• Email communications;
• Website analytics;
• Fraud prevention;
• Cybersecurity;
• Cloud hosting;
• Professional services; and
• Legal or regulatory compliance.

We seek to disclose personal information only where reasonably necessary for the relevant function or where disclosure is otherwise legally permitted or required.

6. International Data Transfers

Some technology providers or other service providers may process information outside France or the European Economic Area.

Where personal information subject to the GDPR is transferred internationally, appropriate transfer mechanisms and safeguards are used where required by applicable law.

These may include adequacy decisions, appropriate contractual safeguards, or other lawful transfer mechanisms.

7. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate operational or legal requirements.

Retention periods may vary depending on:

• The nature of the information;
• The transaction concerned;
• Accounting and taxation obligations;
• Consumer-protection obligations;
• Fraud-prevention requirements;
• Contractual requirements;
• Dispute or legal-claim periods; and
• Applicable law.

When information is no longer required, it may be deleted, anonymised, or otherwise handled in accordance with applicable law.

8. Cookies and Similar Technologies

pasimaxx.shop may use cookies and similar technologies.

Some cookies are necessary for essential website functions such as:

• Shopping-cart operation;
• Checkout;
• Security;
• Session management;
• Fraud prevention; and
• User preferences.

Other cookies may be used for analytics, personalisation, or advertising.

French CNIL guidance requires prior consent for certain non-essential tracking technologies, while strictly necessary technologies may be exempt from the consent requirement.

Where required, customers will be given choices regarding non-essential cookies through the consent controls available on the website.

9. Marketing Communications

Where permitted by applicable law, we may send promotional communications to users who have appropriately subscribed or where another lawful basis applies.

Every marketing email subject to an unsubscribe requirement will include a method for opting out.

You may also contact:

info@pasimaxx.shop

to request that direct marketing communications stop.

10. Data Protection Rights

Where the GDPR applies, you may have rights including:

• The right to access your personal information;
• The right to correct inaccurate personal information;
• The right to request deletion in applicable circumstances;
• The right to restrict processing in applicable circumstances;
• The right to object to certain processing;
• The right to data portability where applicable;
• The right to withdraw consent where processing is based on consent; and
• The right to lodge a complaint with a competent supervisory authority.

CNIL guidance specifically identifies rights including access, rectification, erasure, restriction, and the right to complain to the CNIL.

To exercise a privacy right, contact:

info@pasimaxx.shop

We may request reasonable information necessary to confirm your identity and protect your information against unauthorised disclosure.

11. Complaints to the CNIL

Individuals in France may have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) regarding the processing of their personal information.

Contacting us first may allow us to address a concern more quickly, but doing so does not remove your right to contact the competent supervisory authority where applicable.

12. Security

We use reasonable organisational, administrative, and technical measures intended to protect personal information.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Customers are responsible for protecting passwords and account credentials associated with any customer account.

13. Third-Party Websites

pasimaxx.shop may contain links to third-party websites or services.

We are not responsible for the privacy practices of independently operated third parties.

You should review the privacy information of third-party services before providing personal information to them.

14. Children's Privacy

Our services are intended to be used in accordance with applicable contractual-capacity and consumer laws.

We do not knowingly seek to collect personal information from children in circumstances prohibited by applicable law.

If you believe personal information relating to a child has been provided improperly, contact:

info@pasimaxx.shop

15. Disclosure Required by Law

We may disclose information where reasonably necessary to:

• Comply with applicable law;
• Respond to lawful requests;
• Protect legal rights;
• Prevent fraud or abuse;
• Protect customers or other persons;
• Enforce contractual rights; or
• Establish, exercise, or defend legal claims.

16. Business Changes

If the operation of pasimaxx.shop is reorganised, transferred, merged, sold, or otherwise changed, relevant personal information may be transferred as part of the transaction where legally permitted and subject to applicable data-protection requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our practices, technology, services, or legal obligations.

The updated version will be published on pasimaxx.shop with an updated effective date where appropriate.

18. Contact Us

For privacy questions, GDPR requests, objections, deletion requests, access requests, or other privacy matters:

pasimaxx.shop
Email: info@pasimaxx.shop